VONIGO

What we did:

User Guide

The Company:

Vonigo is a cloud-based business solution that helps service companies boost productivity, revenue, and customer satisfaction. Pena collaborated closely with Vonigo to set up a self-help desk with a complete set of user manuals.

The Approach:

Vonigo provides a number of valuable services that you can access from your web browser or mobile app. To aid clarity and minimize uncertainty, Pena created comprehensive user manuals with labelled images and animations. We provided users with instructions that went into great detail about the platform's various functionalities.

The Results:

For Vonigo, Pena created an extensive and simple-to-update knowledge base, reducing the time and effort required to provide customer support. Thanks to Pena, customers may relax because assistance is only a click away.